Don't let language be a barrier for FEMA assistance. Regardless of language or accessibility needs, FEMA is available to assist Georgians with their applications. Non-English speakers can receive help with their application. in their language. Additionally, assistive communication tools are available for those who require them.
Interpreters in a variety of languages are available to people who call the FEMA Helpline. Multilingual phone operators are available to answer questions from non-English speaking survivors about their applications for disaster aid. When calling the helpline at 800-621-3362, callers should choose Option 2 for Spanish and Option 3 for other languages.
Additionally, staff members located in Small Business Administration locations can connect you with an interpreter that speaks your language, including American Sign Language. To request a video remote interpreter, send an email to FEMA_ASL_Staff@fema.dhs.gov and call 202-705-9500 to ensure the request was received. A specialist will provide the Zoom link information to connect to the service.
Small Business Administration locations:
Bulloch County
Statesboro-Bulloch County Library
124 S. Main St.
Statesboro, GA 30458
Hours: 9 a.m. to 6 p.m. Monday–Friday; 9 a.m. to 4 p.m. Saturday; closed Sunday.
Coffee County
Satilla Regional Library
200 S Madison Ave
Douglas, GA 31533
Hours: 10 a.m. to 6 p.m. Monday-Thursday; 10 a.m. to 4 p.m. Friday; 10 a.m. to 2 p.m. Saturday; closed Sunday.
Jeff Davis County
Jeff Davis County Recreation Department
83 Buford Road
Hazlehurst, GA 31539
Hours: 9 a.m. to 6 p.m. Monday–Friday; 9 a.m. to 4 p.m. Saturday; closed Sunday.
Lowndes County
Valdosta State University Foundation Inc.
901 North Patterson Street
Valdosta, GA 31601
Hours: 9 a.m. to 5 p.m. Monday-Saturday; closed Sunday.
Richmond County
Centro Cristiano Oasis VIP
3265 Deans Bridge Rd
Augusta, GA 30906
Hours: 8 a.m. to 5 p.m. Monday – Friday; 10 a.m. – 3 p.m. Saturday; Closed Sundays
Jeff Davis County
Jeff Davis County Recreation Department
83 Buford Road
Hazlehurst, GA 31539
Hours: 9 a.m. to 6 p.m. Monday–Friday; 9 a.m. to 4 p.m. Saturday; closed Sunday.
Telfair County
Telfair Community Service Center
91 Telfair Ave # D
McRae-Helena, GA 31055
Hours: 8 a.m. to 5 p.m. Monday – Friday, Closed Saturdays and Sundays
Toombs County
Center for Rural Entrepreneurship
208 E 1st St
Vidalia, GA 30474
Hours: 8:30 a.m. to 5 p.m. Monday – Friday; Closed Saturdays and Sundays