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Operating Hours Change at Disaster Recovery Centers in U.S. Virgin Islands

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Release Date:
octobre 19, 2017

ST. CROIX, Virgin Islands — Hours of operation will change at all four Disaster Recovery Centers (DRCs) in the U.S. Virgin Islands beginning Friday. The new hours will be 8 a.m. to 5 p.m. daily until further notice.

In St. Croix the recovery centers are at:

  • Rotary Club West, 40 KA-KD Estate LaGrange, Frederiksted, and
  • The Old Post Office Building at Church and Company streets, Christiansted.

In St. Thomas the recovery centers are at:

  • New Hotel Company Omar Brown Fire Station, Conference Room #108, 100A Ross Taarenberg, Charlotte Amalie, and

  • Bordeaux Farmers Market, 109 East Bordeaux, Estate Bordeaux.

Recovery specialists from the Federal Emergency Management Agency (FEMA) and the U.S. Small Business Administration (SBA) are available at all four recovery centers to provide information on the types of help available, assistance with filling out applications and answer questions. The centers offer one-on-one support to homeowners, renters and small-business owners as a result of the major disaster declarations stemming from the hurricanes.

FEMA will soon announce the opening of recovery centers in St. John, as well as additional centers in St. Croix and St. Thomas.

Survivors with connectivity may register with FEMA for assistance at DisasterAssistance.gov, or by calling 800-621-3362. Individuals who have a speech disability or hearing loss and use TTY should call 800-462-7585 directly. Those who use 711 or Video Relay Service (VRS) may call 800-621-3362.

These toll-free telephone numbers operate from 7 a.m. to 11 p.m. (local time) seven days a week. Operators are standing by to assist survivors in multiple languages.

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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 (voice, 711/VRS - Video Relay Service) (TTY: 800-462-7585).  Multilingual operators are available (press 2 for Spanish). FEMA’s mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards.For official information on the recovery effort following the hurricanes, please visit www.informusvi.com or www.usviupdate.com. Follow us on social media at twitter.com/femaregion2 and www.facebook.com/FEMAUSVirginIslands To donate or volunteer, contact the voluntary or charitable organization of your choice through the National Voluntary Agencies Active in Disasters (NVOAD) at www.nvoad.org. For those who wish to help, cash donations offer voluntary agencies the most flexibility in obtaining the most-needed resources and pumps money into the local economy to help businesses recover. The Community Foundation of the Virgin Islands also has the “Fund for the Virgin Islands” at www.USVIrecovery.org.
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