How to Replace Vital Documents Lost or Damaged by Vermont's Floods

If you lost vital documents during Vermont’s July floods – such as birth and marriage certificates, Social Security cards, driver’s licenses or medical records – you can get replacements from the following contacts:

Federal Documents

Permanent Resident Card (Green Card): 

• Phone: 800-375-5283
• Website: uscis.gov

Medicare cards:

• Phone: 800-633-4227; (TTY) 877-486-2048
• Website: medicare.gov

Military records:

• Phone: 314-801-0800
• Website: archives.gov/contact

Passport:

• Phone: 877-487-2778; (TTY) 888-874-7793
• Website: travel.state.gov

Social Security card:

• Phone: 800-772-1213; (TTY) 800-325-0778
• Website: ssa.gov

 U.S. Savings Bonds (Department of the Treasury):

• Phone: 844-284-2676
• Website: treasurydirect.gov

U.S. tax documents (IRS):

• Phone: 800-829-1040
• Website: irs.gov
  • Tax deadlines for Vermont residents that were set to occur July 7 or after have been extended to November 15, 2023. For more info, visit IRS: Vermont flooding victims now eligible for tax relief; Oct. 16 deadline, other dates extended to Nov. 15 | Internal Revenue Service

COVID-19 Vaccination cards: 

• Phone: 888-688-4667, option 3
• Email: VaxRecordRequest@vermont.gov
• Website: COVID-19 FAQ (vermont.gov)

State Documents

Birth, death, marriage, divorce records:

• Phone: 800-439-5008 (within Vermont) or 802-863-7275
• Website: Order Vital Records | Vermont Department of Health (healthvermont.gov)

Driver’s License, Learner’s Permit, Non-Driver ID, vehicle registration:

• Phone: 802-828-2000
• Website: Online Services | Department of Motor Vehicles (vermont.gov)

3SquaresVT (Supplemental Nutrition Assistance Program):

• Phone: 1-800-479-6151
• Website: 3SquaresVT | Department for Children and Families (vermont.gov)

EBT / P-EBT Cards (Electronic Benefit Transfer / Pandemic Electronic Benefit Transfer):

• Phone: 1-800-914-8605

State tax documents:

• Website: Flood Recovery Resources | Department of Taxes (vermont.gov)
  • State tax deadlines have been extended to November 15, 2023, for those affected by flooding.
  • For a list of town clerks, visit TownClerkGuide.pdf (vermont.gov).

Personal Documents

Real estate and property documents:

• Contact the office of your county clerk

Credit cards:

• Contact your credit card company

Insurance Documents:

• Contact your insurance agent

Medical Records:

• Call your doctor or medical insurance company
  • Your pharmacy can print a list of all your prescriptions (medical and prescription records are tracked electronically)

Credit Reports from Equifax, Experian or TransUnion: 

• Website: www.annualcreditreport.com