What should I do if I miss a phone call or a visit from a FEMA inspector after applying for assistance?

For most types of disaster assistance, FEMA must verify your disaster-caused damage through an onsite or remote inspection. After you submit your application, FEMA staff or an inspector will call multiple times over several days to schedule a time to complete your inspection. Their number may appear as unknown or as a restricted phone number.

If FEMA is unable to reach you regarding your inspection, you will be sent a letter. Please follow the instructions in the letter for contacting FEMA and scheduling your inspection. Your application cannot be processed further until you take the appropriate steps based on the letter.

Do not re-submit or create a new application during the disaster assistance process. 

For general information about FEMA remote or onsite home inspections, please visit the Home Inspections page.