KPF 3 Communicate with External Partners and the Public

Establishing and maintaining communications during a chemical incident are important for two main reasons. First, communications enable coordinated efforts between and among response and recovery personnel and across multiple agencies, jurisdictions, and levels of authority. Second, communications convey important government messaging to inform the public on key aspects of the incident, what they can do to protect themselves, and what they can expect in terms of response and recovery activities in the community. During a chemical incident, communications are essential for overcoming the lack of awareness and common misperceptions about chemical uses, risks, and behaviors; communications should promote truths and provide actionable guidance. Overall, well-planned and well-exercised communications systems and strategies are critical to achieving response and recovery goals.