BATON ROUGE, La. –The drive-thru Disaster Recovery Center in Jena will close Oct. 17 and reopen in Olla from 1 p.m. to 6 p.m. Oct. 18. From Oct. 19–25, operating hours are 8 a.m. to 6 p.m. to help Hurricane Laura survivors.
The drive-thru is staffed with FEMA personnel who are available to scan documents, assist with registration and answer questions about disaster-assistance programs.
The center operates under strict COVID-19 protocols to ensure visitors are safe. Masks or face coverings are required for entry and service. Survivors remain in their cars. A specialist wearing a face mask will receive documents through the window and return them.
No appointment is necessary. The drive-thru center is located at:
LaSalle Parish
Old Holloway Bldg. (Olla Critical Transportation Needs Shelter)
3850 Main St. (also known as Hwy 165, center will be in the parking lot)
Olla, LA 71465
Additional centers are open in Louisiana. Survivors may visit any open center.
To locate the closest center, call the FEMA Helpline, visit www.DisasterAssistance.gov or egateway.fema.gov/ESF6/DRCLocator or download the FEMA Mobile App at fema.gov/about/news-multimedia/app.
For the latest information on Hurricane Laura, visit www.fema.gov/disaster/4559 or follow the FEMA Region 6 Twitter account at twitter.com/FEMARegion6.