Hurricane Helene

Apply for Assistance

Rumors, Fraud & Scams

Debris Removal

Housing Assistance

Assistance for Businesses

How to Help

Mental Health Resources

Tools

News

Hear from survivors of hurricanes Helene and Milton about how they were impacted from the storms and turned to FEMA to get assistance.

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Learn more about the response to Hurricane Helene across all federal agencies on USA.gov.

Apply for Assistance

Federal disaster assistance is available to the states of Florida, Georgia, North Carolina, South Carolina, Tennessee and Virginia to help jumpstart recovery efforts.

You can apply for assistance in three ways:

  • online by visiting disasterassistance.gov
  • call 800-621-3362. If you use a relay service, such as video relay service (VRS), captioned telephone service or others, give FEMA the number for that service.
  • download the FEMA app

Beware of Rumors, Fraud and Scams

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Misinformation and rumors can spread quickly after a disaster. Keep your community safe by being aware of common rumors about Hurricane Helene.

Be aware of scam artists and identity thieves who are attempting to take advantage of survivors. Watch for and report any suspicious activity, or anything that just doesn’t seem right to you. Visit Disaster Fraud or CISA Warns of Hurricane-Related Scams to learn more.

Debris Removal

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Debris Removal Guidelines for Private Residential Properties In an effort to speed the debris removal process, please follow these rules:  Debris Separation Please separate debris into the categories shown at right. Doing so will ensure your debris can be removed.  Never touch, cut, remove or place debris on downed power lines. This can result in injury or death Placing debris near utility boxes or on lines can cause injury or damage  Placing debris near or on trees. A house is in the center of the picture

Debris removal activities, such as clearance, removal, recycling and disposal are eligible under Public Assistance Category A if the removal is in the public interest, among other factors.

Learn more about assistance for debris removal.

Housing Assistance for Disaster Survivors

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The hurricane symbol and a house being blown by strong winds

Disaster survivors with damage to their primary residence may be eligible for FEMA Sheltering and Housing Assistance such as lodging reimbursement, rental assistance, or home repair or replacement.

Learn more about housing assistance options.

Disaster Assistance for Businesses

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storefront with open door

Do you run a business or are you a business owner affected by Hurricane Helene? There are many assistance programs available across the federal government designed to help you and your business.

Learn about assistance for you, your employees, and your business.

How to Help

  • Volunteer to help. Sign up to volunteer with a reputable group or organization. Do not go by yourself to a disaster area. Look up volunteer opportunities on the National Voluntary Organizations Active in Disaster website. 
  • Cash is the best donation. It’s important to donate responsibly. When people support voluntary organizations with financial contributions, it helps ensure a steady flow of important services to the people in need after a disaster.
  • Identify what is needed. Before donating supplies connect with organizations working in the affected area to find out how much is needed and when it is needed.

Mental Health Resources for Disaster Survivors

Use these resources from the Substance Abuse and Mental Health Services Administration (SAMHSA):

988 Crisis Lifeline

Sometimes help can’t wait. If you or someone you know is in danger or having a medical emergency, call 911 or go to your nearest emergency room. If you or someone you know is struggling or in crisis, help is available.  Access the 988 Crisis Lifeline by dialing/texting 988 or chatting at 988lifeline.org. You will speak with a crisis counselor any time of day or night.

Disaster Distress Helpline

The helpline is open to anyone experiencing emotional distress related to disasters. This includes survivors of disasters; loved ones of victims; first responders; rescue, recovery, and relief workers; clergy; and parents and caregivers. You may call for yourself or on behalf of someone else.

You can call the toll-free, multilingual Disaster Distress Helpline for confidential counseling, referrals and other support, 24 hours a day, seven days a week. Call or text 1-800-985-5990. Spanish speakers should press “2”. Deaf and hard of hearing ASL callers can connect directly to an American Sign Language agent, through ASL Now or by calling 1-800-985-5990 from your videophone.

Disaster-Related Tools

FEMA staff talking to survivors

Images and Videos

View Hurricane Helene images and videos to see how FEMA and federal partners are supporting on the ground.

View on DVIDS

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View on FEMA Media Library

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Download multimedia resources such as social graphics, flyers, announcer scripts, accessible videos and animations in multiple languages to help you share important disaster information with others before, during and after a disaster.

Get web resources, video messaging, graphics, social media copy, and sample text to share with your community about recovering from Hurricane Helene.

Access information about disaster assistance programs, emergency preparedness, response and recovery activities, and flood insurance in multiple languages.

Download the FEMA app to get real-time weather alerts, prepare for a storm, and find shelters nearby.

If you have flood insurance from FEMA's National Flood Insurance Program, visit FloodSmart.gov to learn more about your flood insurance policy.

Get answers to frequently asked questions about emergency shelters, disaster assistance, flood insurance and more.

Learn more about common disaster-related rumors and the facts you need to jumpstart your recovery. Find information on identifying disaster fraud and how to report it.

Get guidance to help you recover your family treasures from a disaster.

Download this printable flyer in English (or in multiple languages) to provide quick access to support in the case of a civil rights violation. FEMA has resources to ensure equal access to all programs, services and benefits.

If you are interested in providing paid services and goods for disaster relief, visit our Doing Business with FEMA page to get started. 

Press Releases, Fact Sheets and Blogs

FEMA, under the direction of the Biden-Harris Administration, continues to lead a comprehensive, whole-of-government approach to assist communities impacted by Hurricane Helene. As of October 9, federal disaster assistance for survivors has surpassed $344 million and has reached 375,000 households.
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Homeowners and renters in Chester, Kershaw and Orangeburg counties who had uninsured damage or losses caused by Hurricane Helene are now eligible to apply for FEMA disaster assistance.
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When applying for FEMA assistance after Tropical Storm Helene, North Carolinians may need to provide proof of identity, residence and other documentation. Here are some steps to help you replace important documents that were lost or damaged in the storm.
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Georgians who apply for disaster assistance for Tropical Storm Debby or Hurricane Helene may be eligible for assistance for both disasters. FEMA is placing calls to survivors in Bryan, Bulloch, Chatham, Effingham, Evans, Liberty, Long, and Screven counties who only registered for one of the disasters to inform them that they can apply for assistance for both disasters if they sustained damaged from both storms.
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After Georgians apply for disaster assistance for Tropical Storm Debby, with an incident period of Aug. 4-20, 2024, or for Hurricane Helene, FEMA may call you to schedule an inspection of the damaged home, or to obtain more information to process your application for assistance. People who only applied for assistance for one of the disasters may also receive a call to inform them that they can apply for assistance for both disasters.
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