Homeowners and renters are encouraged to contact their insurance company and file a claim for the disaster-caused damage. However, survivors do not need to wait for their insurance settlement to apply.
Disaster assistance through FEMA may help eligible survivors with financial assistance that include rent, home repair, home replacement and other disaster-related needs such as childcare, medical and dental expenses.
Those who have uninsured or underinsured losses can apply with FEMA in one of three ways: online at disasterassistance.gov, via the FEMA app, or call 800-621-3362 (TTY: 800-462-7585).
What Will I Need to Apply for Federal Disaster Assistance?
Be prepared with the following information:
- Social Security Number;
- Insurance policy information;
- Address of the damaged primary dwelling;
- A description of disaster-caused damage and losses;
- Current mailing address;
- Current telephone number;
- Total household annual income; and
- Routing and account number of checking or savings account (for direct deposit to account).
After applying for assistance, applicants can check the status of their application, view messages from FEMA, update personal information, and upload important documents anytime by creating an account at disasterassistance.gov. Click on “Check Your Application and Log In” and follow the directions.
Those who need help understanding their determination letter can call FEMA at 800-621-3362 (TTY 800-462-7585). Those who use a Relay service such as a videophone, InnoCaption or CapTel should update FEMA with their assigned number for that service. They should be aware phone calls from FEMA may come from an unidentified number. Multilingual operators are available. (Press 2 for Spanish)
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Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 (TTY 800-462-7585). Those who use a Relay service such as a videophone, InnoCaption or CapTel should update FEMA with their assigned number for that service. They should be aware phone calls from FEMA may come from an unidentified number. Multilingual operators are available. (Press 2 for Spanish)
Disaster survivors affected by the Oregon wildfires and straight-line winds can also get personalized mitigation advice to repair and rebuild safer and stronger from a FEMA Mitigation Specialist. For information on how to rebuild safer and stronger or to inquire as to your new flood risk following a fire near you, email FEMA-R10-MIT@fema.dhs.gov, a FEMA Hazard Mitigation specialist will respond survivor inquiries.
Follow FEMA Region 10 on Twitter and LinkedIn for the latest updates and visit FEMA.gov for more information.
FEMA's mission is helping people before, during, and after disasters.