What can lead to a “not approved” decision?

Many times, an application is determined to be “not approved” because of a missing document. Examples include:

• Copy of your insurance settlement pertaining to disaster-caused damage.
• Proof of identity
• Proof of occupancy
• Proof of ownership
• Proof the damaged property was your primary residence when the disaster occurred.

FEMA informs all applicants who are not approved via letter. Please read the letter carefully and submit any additional required information as instructed by the letter. The letter will provide details on the documents that FEMA accepts.

If you have questions about FEMA letters, you may go online to DisasterAssistance.gov or call the FEMA Helpline at 800-621-3362.