Does a survivor have to book their own hotel rooms?

Yes. TSA-eligible applicants must find and book their own hotel rooms. The list of participating hotels will be posted on DisasterAssistance.gov, under the link Transitional Sheltering Assistance Program or you can get it by calling the FEMA helpline at 800-621-3362. For TTY, call 800-462-7585. For 711 or Video Relay Service (VRS), call 800-621-3362.

Applicants with disabilities or who have access and functional needs should check with hotels to ensure appropriate accommodations are available before confirming a reservation. Pet owners must check to see if pets are accepted. Applicants must show photo identification and adhere to any hotel check-in requirements.