Worksheet 5: National Flood Insurance Program (NFIP)

Use this worksheet to collect information on your community’s participation in and continued compliance with the NFIP. Also, note areas for improvement that could be potential mitigation actions. State the source of information if different from the one included.

NFIP Topic Source of Information Comments
Staff Resources
Who is responsible for floodplain management in your community? Do they serve any roles other than Community Floodplain Administrator (FPA)?    
Is the Community FPA or NFIP Coordinator a Certified Floodplain Manager? Community FPA  
Is floodplain management an auxiliary function? Community FPA  
Explain NFIP administration services (e.g., permit review, GIS, inspections, engineering capability). Community FPA  
What are the barriers to running an effective NFIP program in the community, if any? Community FPA  
Insurance Summary
How many NFIP policies are in the community? What is the total premium and coverage? State NFIP Coordinator or FEMA NFIP Specialist  
How many claims have been paid out in the community? What is the total amount of paid claims? How many of the claims were for substantial damage? FEMA NFIP or Insurance Specialist  
How many structures (residential and non-residential) are exposed to flood risk within the community? Community FPA  
Are there any repetitive or severe repetitive loss structures in the community?    
Describe any areas of flood risk with limited NFIP policy coverage. Community FPA and FEMA Insurance Specialist  
How does the community teach property owners or other stakeholders about the importance flood insurance?    
What digital sources (like the FEMA Map Service Center, National Flood Hazard Layer) or non-regulatory tools does the community use?    
Compliance History
Is the community currently suspended from the NFIP? State NFIP Coordinator, FEMA NFIP Specialist, community records  
Are there any outstanding compliance issues? (i.e., current violations)?    
How does the community identify substantially damaged/improved structures? What is the process to make sure these structures are brought into compliance?      
When was the most recent Community Assistance Visit (CAV or Community Assistance Contact (CAC)?    
Is a CAV or CAC scheduled or needed?    
Regulation
When did the community enter the NFIP? Community Status Book  
Are the FIRMs digital or paper? Community FPA  
How does the community enforce local floodplain regulations and monitor compliance?    
Do floodplain development regulations meet or exceed FEMA or state minimum requirements? If so, in what ways? Community FPA  
How are Letters of Map Change (LOMCs) tracked and compiled?    
Explain the permitting process. Community FPA, State, FEMA NFIP Flood Insurance Manual  
Community FPA, FEMA CRS Coordinator, ISO representative, CRS manual
Community Rating System (CRS)
Does the community participate in CRS? If so, what is the community's CRS Class Ranking? Community FPA, State, FEMA NFIP  
What categories and activities provide CRS points, and how can the class be improved? Flood Insurance Manual  
Does the plan include CRS planning requirements? Community FPA, FEMA CRS Coordinator, ISO representative, CRS manual  

Next Steps

If you were unsure or answered “no” to any of these questions, consider short- and long-term action items to address them. If you need help identifying trainings or other resources, contact your State Hazard Mitigation Officer or State NFIP Coordinator.

Resource List

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