Ask the Flood Insurance Advocate a Question

The Office of the Flood Insurance Advocate looks forward to assisting you.

  • If your inquiry is about a specific property, you may provide the property’s address with your question.  
  • If your inquiry is about a specific flood insurance policy, you may provide the property’s address, the policy number, and the name of the insurance company.
  • If you would prefer to discuss your question over the phone, you may provide your telephone number with your question.

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Do not enter Sensitive Personal Identifiable Information (PII) such as SSN, DOB or driver's license number. Refer to the FEMA Privacy Policy (https://www.fema.gov/privacy-policy).

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ATTENTION: It is the intent of the Office of the Flood Insurance Advocate (OFIA) to respond to your inquiries within two (2) business days. Replies from the OFIA will be addressed as: noreply@salesforce.com On Behalf Of "Office of the Flood Insurance Advocate". If you do not find a reply from the OFIA in your inbox within two (2) business days, please check your spam or junk folders for a reply and respond accordingly. Attachments cannot be transmitted initially when using this web form. If necessary, attachments may be provided with future communication

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