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Louisiana State and Local Level Referrals
When a disaster occurs, local governments often work together with community leaders and organizations to provide on-the-ground emergency management. You may also reference our national-level referrals list.
Please contact us with questions or corrections.
For reference, the local resources we list provide disaster recovery services in the categories noted below.
For reference, see the full list of disaster recovery service categories covered in the below local resource list.
NOTICE
These resources are provided solely for the information of individuals using this page. When you go to another website you are subject to its privacy policies. FEMA does not endorse any non-government websites, companies or applications.
Louisiana State and Local Level Referrals
Use the "Search" field to look for categories or types of assistance.
| Category | Entity | Type of Assistance | Telephone Number |
| Access and Functional Needs and Disabilities | Governor's Office of Disability Affairs | Resolution of state disabilities issues and provide education, communication, and networking services concerning disability issues and needs for all Louisiana citizens. | 225-219-7550 844-860-1413 |
| Access and Functional Needs and Disabilities | Louisiana Department of Health: Developmental Disabilities | Information on state and public resources for citizens with developmental disabilities. Services such as Early Steps, Flexible Family Funds, Freedom of Choice Survivors, Home and Community-Based Services, Individual and Family Support, "My Place Louisiana" Resource Centers, Support Coordination, and Tiered Waiver System. Online Services Directory available to locate local offices. | 225-342-0095 866-783-5553 |
| Access and Functional Needs and Disabilities | Louisiana Commission for the Deaf | Accessibility services for persons whom are deaf, deaf-blind, or have hearing loss or speech impairment to gain equal access to any public or private service. Services include counseling, training, communications devices, and interpreter services. Online director for LCD Regional Service Centers. | Louisiana Relay Service: TDD: 800-846-5277 VOICE:800-947-5277 |
| Aging Services | Louisiana Office of Aging & Adult Services | This service links those who need assistance with state and local area agencies on aging and community-based organization. Online directory of Aging and Adult Services Regional Offices, Medicaid Provider Locator Tool, and online "Apply for Services" form. | 866-758-5035 |
| Aging Services | Louisiana Department of Health: For Long-Term Care | Medicaid administers several programs that provide various specialized health care coverage services for elderly residents or people with developmental disabilities who need long-term care. | Louisiana Medicaid Customer Service Hotline: 888-342-6207 |
| Agricultural Aid | Louisiana Farm Service Agency | USDA's Farm Service Agency (FSA) provides emergency loans to help producers recover from production and physical losses due to drought, flooding, other natural disasters, or quarantine. Online locator for county offices. | 318-473-7721 |
| Agricultural Aid | Louisiana USDA Rural Development | USDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas. | Single Family Housing: 318-473-7630 General: 318-473-7920 866-481-9571 |
| Animals/Pets | Louisiana Department of Agriculture and Forestry | Information on emergency animal healthcare and sheltering services. ESF 11 | Hotline: 855-452-5323 General: 225-922-1234 866-927-2476 |
| Consumer Services | Louisiana Office of the Attorney: Public Protection | Information on price gouging, fraud, fair housing, and consumer complaint services. | 225-326-6465 800-351-4889 |
| Contractors | Louisiana: Licensing Board for Contractors | Contractor's license verification and consumer complaints services. Online contractor search | 225-765-2301 |
| Contractors | Louisiana Office of the Attorney: Public Protection | Information on price gouging, fraud, fair housing, and consumer complaint services. | 225-326-6465 800-351-4889 |
| Contractors | Louisiana requires licensing for general contractors. Licensure is also required for plumbing & asbestos trades. | ||
| Crisis Counseling | United Way 211: Via Link | VIA LINK is the agency in Southeast Louisiana which provides this service. Our contact center counselors are available 24 hours a day to provide crisis counseling and information and referrals to programs which can help with needs such as food, shelter, medical care, financial assistance, mental health services, substance abuse treatment, senior services, childcare and more | Emergency: 911 211 or 800-749-2673 Online Chat available Text available |
| Disaster Specific Information | |||
| Disaster Unemployment Assistance | Louisiana Department of Labor: Workforce Commission | When Disaster Unemployment Assistance is activated, the agency will provide disaster information. This assistance provides weekly benefit payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs. | 866-783-5567 |
| Environment | Louisiana Department of Environmental Quality | Online incident reporting, online compliant, news, and programs. | 866-896-LDEQ (5337) |
| Essential Needs | Louisiana Department of Children & Family Services: Family Support | Assistance in filing an application for food stamps, Medicaid, and state financial assistance. | 888-524-3578 |
| Essential Needs | Louisiana Community and Preventive Health: Women, Infants & Children Program (WIC) | Nutrition evaluation and monthly vouchers to receive free supplemental, highly nutritious foods such as cereal, cheese, milk, eggs, peanut butter and dried beans. | 800-251-BABY (2229) |
| Essential Needs | Food Bank of Northwest Louisiana | Referrals to organizations providing emergency food assistance. Serves Caddo, Bossier, Webster, Claiborne, Bienville, De Soto, Red River, Sabine Parishes. | 318-675-2400 |
| Essential Needs | Food Bank of Central Louisiana | Referrals to organizations providing emergency food assistance. Serves Natchitoches, Winn, La Salle, Catahoula, Concordia, Grant, Vernon, Rapides, Avoyelles, Allen Parishes. | 318-445-2773 |
| Essential Needs | Food Bank of Northeast Louisiana | Referrals to organizations providing emergency food assistance. Serves Union, Lincoln, Morehouse, West Carroll, East Carroll, Ouachita, Richland, Madison, Caldwell, Franklin, Tensas, Jackson parishes. | 318-322-3567 |
| Essential Needs | Greater Baton Rouge Food Bank | Referrals to organizations providing emergency food assistance. Serves West Feliciana, East Feliciana, St. Helena, Livingston, Ascension, St. James, Assumption, Iberville, Pointe Coupee, West Baton Rouge, East Baton Rouge Parishes. | 225-359-9940 |
| Essential Needs | Second Harvest Food Bank: Feeding South Louisiana | Referrals to organizations providing emergency food assistance. Serving Beauregard, Evangeline, St. Landry, Calcasieu, Jefferson Davis, Acadia, Lafayette, St. Martin, Vermilion, Iberia, Terrebonne, St. Charles, Jefferson, Lafourche, Plaquemines, St. Bernard, Orleans, St. Tammany,Cameron, St. Mary, St. John the Baptist, Tangipahoa, Washington Parishes. | 504-734-1322 |
| Essential Needs | Louisiana United Way 211 - Information & Referrals Helpline | Referrals to organizations providing emergency food, clothing, shelter, crisis counseling, rental, and utility assistance. Online locator: "Find your LA 2-1-1 Provider Today". | 211 |
| Family & Protective Services | Department of Children and Family Services: Child Welfare | Individuals concerned with children at risk for abuse and neglect. | Emergency: 911 855-452-5437 |
| Family & Protective Services | Aging and Adult Services: Adult Protective Services | Individuals concerned with possible elder abuse, neglect, or exploitation. | Emergency: 911 800-898-4910 |
| Financial Assistance | Louisiana Department of Children and Family Services: Temporary Assistance | The Family Independence Temporary Assistance Program (FITAP) provides cash assistance to families with children when the financial resources of the family are insufficient to meet subsistence needs. | 888-524-3578 |
| Financial Assistance | U.S. Small Business Administration Disaster Customer Service Center (SBA) | Low interest mortgages, personal property, and economic injury loans are available to homeowners, renters, and business owners affected by the disaster. | 800-659-2955 TTY: 800-877-8339 |
| Fraud | Louisiana Attorney General: Public Protection | Accepts complaints from consumers about unfair practices and offers a voluntary mediation process to consumers and businesses to improve communication between the parties and assist in resolving disputes. Elder Fraud Prevention, Landlord/Tenant laws, Service Members and Veterans, contractors, charities, Fair Housing and Disaster Fraud Prevention. | 225-326-6438 877-297-0995 |
| Health Care Services | Louisiana Department of Health: Medicaid | Medicaid self service portal, apply for health coverage, renew, and report changes. Online directory of regional Medicaid offices. | 888-342-6207 TTY: 800-220-5404 Live Chat available |
| Health Care Services | Louisiana Department of Health: LA CHIP Program | The Louisiana Children’s Health Insurance Program (LaCHIP) provides health coverage to uninsured children up to age 19. It is a no-cost health program that pays for hospital care, doctor visits, prescription drugs, shots and more. | 877-252-2447 TTY: 800-220-5404 Live chat available |
| Housing | Social Serve.com - Housing Resource Helpline | Socialserve.com is a non-profit organization that assist tenants and agencies in finding affordable housing for callers free of charge. Using a toll-free number, callers work with trained, bilingual call center specialists to find available housing. | 877-428-8844 |
| Housing | Louisiana HUD - Public & Indian Housing Resource Center | Information about home ownership, rental help, avoid foreclosure, talk to a housing counselor, online HUD Resource Locator, and online local office directory. | FHA Resource Center: 800-225-5342 Public & Indian Housing Information: 800-955-2232 |
| Housing | Louisiana USDA Rural Development - Single Family Home Division | USDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas. | 318-473-7630 |
| Insurance | Louisiana Department of Insurance | General Consumer information, insurance, complaints, and consumer updates. Online services available. | 225-342-5900 800-259-5300 800-259-5301 Online complaint form |
| Legal Services | Louisiana State Bar Association | Public Resources, Information and referrals to attorneys providing legal services to individuals affected by a disaster, lawyer complaints, and legal information. | 504-566-1600 800-421-5722 |
| Legal Services | Arcadian Legal Services | Information and referrals to attorneys providing free and reduced fee legal services to individuals affected by a disaster. Online screening | 800-256-1175 |
| Roadside Assistance | Louisiana Department of Transportation & Development: 511 Traveler Information | Traffic information, online traffic map, road reports, construction, weather warnings. Smartphone application available. | 511 888-762-3511 |
| Roadside Assistance | Louisiana State Police: Emergency Information | Reporting road conditions, hazardous material incidents, state emergencies. | Report Road Emergencies: *577 on cell Hazmat: 877-925-6595 |
| Tax Preparation | Louisiana Department of Revenue | State tax information assistance for individuals and businesses. | 855-307-3893 |
| Veterans Services | Louisiana Department of Veteran Affairs | Information regarding veteran benefits including pensions, medical care, home loans, burial, and life insurance. Online office locator available. | 225-219-5000 Online local office locator |
| Vital Statistics | Louisiana Office of Motor Vehicles | Driver Services, Vehicle Services, Duplicate drivers licenses, vehicle registrations, and titles. Online office locator available | Online offfice locator |
| Vital Statistics | Louisiana Department of Health: State Registrar and Vital Records | Replacement birth/death/marriage certificates and other vital document services. | 225-342-9500 |
| Volunteer | VOLUNTEERS SHOULD NOT SELF-DEPLOY |
Referrals Last Updated: May 2024