Coronavirus Disease (COVID-19) Best Practice Case Studies

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The COVID-19 incident period ended on May 11, 2023. FEMA will continue to provide funeral assistance until Sept. 30, 2025, to those who have lost loved ones due to this pandemic.

The following is a collection of key findings and considerations for jurisdictions and communities regarding ongoing COVID-19 pandemic operations across the country. They cover topics such as:

  • Food Banks
  • Government Engagement with Citizens
  • Considerations for People with Disabilities
  • Community Emergency Response Teams
  • Volunteer Management


The COVID-19 Best Practices are searchable by title or keyword below, and they can be filtered by FEMA's community lifelines and core capabilities.

Community lifelines enable the continuous operation of essential government and business functions to promote public health and safety and economic security.

Core capabilities are distinct, critical elements that are necessary to achieve our National Preparedness Goal.

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For more information on these COVID-19 best practices, organizations and individuals can email the FEMA Continuous Improvement Team.

Search for Best Practice Case Studies

FEMA does not endorse any non-government entities, organizations, or services. Claims made by third parties have not been independently verified by FEMA.

Food banks can partner with restaurants, schools, or private and non-profit organizations to increase their workforce, community reach, and food supply during the COVID-19 pandemic.
During the COVID-19 pandemic, many food banks have experienced personnel shortages because their volunteer bases are comprised largely of individuals over the age of 60, a group that has been identified as more vulnerable to COVID-19. Food banks can prepackage food items and hold drive-thru distributions to help workers, volunteers, and clients adhere to social distancing guidelines and stay safe.
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