District of Columbia Local Level Referrals

When a disaster occurs, local governments often work together with community leaders and organizations to provide on-the-ground emergency management. You may also reference our national-level referrals list.

Please contact us with questions or corrections.

For reference, the local resources we list provide disaster recovery services in the categories noted below.

For reference, see the full list of disaster recovery service categories covered in the below local resource list.

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District of Columbia Local Level Referrals

Use the "Search" field to look for categories or types of assistance.

Category	Entity	Type of Assistance	Telephone Number
Access and Functional Needs and Disabilities	District of Columbia Department of Disability Services	The Department on Disability Services (DDS) provides the residents of the District of Columbia with information, oversight and coordination of services for people with disabilities and those who support them, such as service providers and employers. DDS supports the District’s Disability Determination Division where Social Security Disability Insurance claims determinations are processed.	202-730-1700 TTY 202-730-1516
Aging Services	District of Columbia Office on Aging	The District of Columbia Office on Aging develops and carries out a comprehensive and coordinated system of health, education and social services for the District's older adults (60 years and older), people with disabilities (18 to 59 years old), and their caregivers.	202-724-5626 TTY 7-1-1 Adult Protective Services: 202-541-3950
Animals/Pets	Humane Rescue Alliance	Together, we’re combining our proficiency and knowledge in all aspects of animal care, from providing quality, affordable medical services to creating families with each adoption. Most importantly, we're dedicated to protecting animals and to placing and keeping them with caring families. We deliver on that promise through our broad range of vital services.	202-723-5730
Consumer Services	District of Columbia Department of Consumer and Regulatory Affairs	The mission of the Department of Consumer and Regulatory Affairs (District of ColumbiaRA) is to protect the health, safety, economic interests and quality of life of residents, businesses and visitors in the District of Columbia by ensuring code compliance and regulating business.	202-442-4400 TTY 711
Consumer Services	District of Columbia Office of the Attorney General/Consumer Protection Hotline	OAG brings court actions to stop deceptive and unconscionable business practices and to obtain compensation for consumers. Although OAG does not represent individual consumers, it helps consumers and merchants to resolve their disputes. In addition, it uses consumer complaint information to determine whether there is a pattern or practice by a business that warrants investigation or possible legal action by OAG.	202-727-3400 Hotline: 202-442-9828
Crisis Counseling	District of Columbia Department of Behavioral Health	The Department of Behavioral Health provides prevention, intervention and treatment services and supports for children, youth and adults with mental and/or substance use disorders including emergency psychiatric care and community-based outpatient and residential services.	Emergency: 911 202-673-2200 TTY 202-673-7500
Disaster Specific Information
Essential Needs	District of Columbia Department of Human Services-SNAP (Supplemental Nutrition Assistance Prog)	The Supplemental Nutrition Assistance Program (SNAP) is the new name for the federal Food Stamp Program. The Districts’ SNAP program helps income eligible residents and families buy the food they need for good health.	202-727-5355 202-807-0405 TTY 7-1-1
Essential Needs	District of Columbia Department of Health-WIC (Women, Infants, Children)	WIC is a program that provides the following services to pregnant women, new mothers, infants, and children up to age 5	202-442-5955 TTY 7-1-1
Essential Needs	Capital Area Food Bank	The mission of the Capital Area Food Bank is to create access to good, healthy food in every community.	202-644-9800
Essential Needs	Bread for the City	We distribute grocery bags consisting of a 5 day supply of food adjusted to household size. Eligible clients are residents of District of Columbia and have incomes of 200% or less of the federal poverty line.	Northwest Center: 202-265-2400& Southeast Center: 202-561-8587
Essential Needs	2-1-1 Answers Please	The 211 Answers, Please! program links District residents with essential human needs for food, shelter, financial assistance, and healthcare.	202-671-4200 TTY 7-1-1
Family & Protective Services	District of Columbia Child and Family Services Agency	The District of Columbia Child and Family Services Agency (CFSA) is the public child welfare agency in the District of Columbia responsible for protecting child victims and those at risk of abuse and neglect and assisting their families.	Emergency: 911 202-442-6100 TTY 7-1-1
Family & Protective Services	District of Columbia Department of Human Services/Adult Protective Services Hotline	APS investigates reports of alleged cases of abuse, neglect, and exploitation by third parties, and self-neglect of vulnerable adults 18 years of age or older. APS provides protective services to reduce or eliminate the risk of abuse, neglect, self-neglect, and exploitation.	Emergency: 911 202-541-3950 202-724-5626
Financial Assistance	District of Columbia Department of Human Services/Temporary Assistance for Needy Families (TANF)	Temporary Cash Assistance for Needy Families (TANF) provides cash assistance to needy families with dependent children when available resources do not fully address the family's needs and while preparing program participants for independence through work. Adults with dependent children receiving TANF must meet financial and technical eligibility requirements.	202-671-4200 TTY 7-1-1
Financial Assistance	SBA District of Columbia District Office	Washington Metropolitan Area District Office provides aid, counsel, and assistance to small business.	202-205-8800
Financial Assistance	U.S. Small Business Administration Disaster Customer Service Center (SBA)	Low interest mortgages, personal property, and economic injury loans are available to homeowners, renters, and business owners affected by the disaster.	800-659-2955 TTY: 800-877-8339
Health Care Services	District of Columbia Department of Health Care Finance-Medicaid	District of Columbia Medicaid is a healthcare program that pays for medical services for qualified people. It helps pay for medical services for low-income and disabled people. For those eligible for full Medicaid services, Medicaid pays healthcare providers. Providers are doctors, hospitals and pharmacies who are enrolled with District of Columbia Medicaid.	202-442-5988 TTY 7-1-1
Health Care Services	District of Columbia Department of Health Care Finance-Health Care Alliance	The District of Columbia Healthcare Alliance Program (“the Alliance”) is a locally-funded program designed to provide medical assistance to District residents who are not eligible for Medicaid. The Alliance program serves low-income District residents who have no other health insurance and are not eligible for either Medicaid or Medicare.	202-442-5988 TTY 7-1-1
Housing	Social Serve	Socialserve.com provides a fully-staffed, toll-free English/Spanish call center that helps landlords list and helps tenants search for properties while monitoring the availability and accuracy of listings	877-428-8844
Insurance	District of Columbia Department of Insurance, Securities and Banking	The Government of the District of Columbia Department of Insurance, Securities and Banking (DISB) regulates financial-service businesses in the District by administering District of Columbia's insurance, securities and banking laws, rules and regulations.	202-727-8000 TTY 7-1-1
Legal Services	District of Columbia Bar	The D.C. Bar Pro Bono Center offers neighborhood brief advice and referral clinics and resource centers at the D.C. Superior Court that may help you as you navigate your legal issues.	202-737-4700 877-333-2227
Legal Services	Legal Aid Society of District of Columbia	For more than 80 years, Legal Aid lawyers have provided a continuum of legal services to clients in the areas of domestic violence/family, housing, public benefits, and consumer law. In addition to providing direct representation, we also help clients avoid unnecessary legal entanglements through outreach and education, and help them resolve their own disputes with advice and other brief assistance.	202-628-1161
Legal Services	Neighborhood Legal Services Program/New Client Intake	In partnership with its clients and community stakeholders, Neighborhood Legal Services Program (NLSP) helps District of Columbia residents, families and communities eliminate barriers to overcoming poverty and secure justice. Using all available legal and other advocacy tools, NLSP enables underserved District of Columbia residents to make their voices heard in the courts and other forums where their rights and protections are at stake, to secure fair and lasting solutions to their problems and to attain their individual, family, and community goals.	202-832-6577
Tax Preparation	District of Columbia Office of Tax and Revenue	The Office of Tax and Revenue (OTR) is a part of the Office of the Chief Financial Officer for the District of Columbia. OTR's mission, through its Collection Division, is to collect the proper amount of tax due to the District of Columbia and correctly account for all revenues, while minimizing the burden on taxpayers and the cost to the government.	202-727-4829 TTY 7-1-1
Veterans Services	District of Columbia Mayor's Office of Veterans Affairs	The mission of the District of Columbia Office of Veterans Affairs (OVA) is to recognize and assist District of Columbia veterans and their families. OVA is enhancing its services by building upon established partnerships and creating new ones.	202-724-5454 TTY 7-1-1
Vital Statistics	District of Columbia Department of Motor Vehicles	The mission of the District of Columbia Department of Motor Vehicles (District of Columbia DMV) is to promote public safety by ensuring the safe operation of motor vehicles.	202-737-4404 TTY 7-1-1
Vital Statistics	District of Columbia Courts-Domestic Relations Branch-General Info	The Domestic Relations Branch processes case filings, via the Family Court Central Intake Center, for divorce, annulment, legal separation, custody, visitation, standby guardianship, foreign judgments, foreign subpoenas, adoption, and termination of parental rights. The branch is responsible for the management of the Marriage Bureau Section. In addition, the branch also provides certified copies, triple seal documents and the review of public case files.	202-879-1212
Vital Statistics	District of Columbia Department of Health-Vital Records	Vital Records is responsible for collecting, preserving and administering the District’s system of birth and death records. The District of Columbia began recording births and deaths on August 1, 1874. In accordance of the Vital Records Act of 1981, information is obtained from hospitals, the Medical Examiner’s office, funeral directors and other states.	202-442-9303 TTY 7-1-1
Volunteer	VOLUNTEERS SHOULD NOT SELF-DEPLOY

Referrals Last Updated: May 2024

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