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Virgin Islands Local Level Referrals
When a disaster occurs, local governments often work together with community leaders and organizations to provide on-the-ground emergency management. You may also reference our national-level referrals list.
Please contact us with questions or corrections.
For reference, the local resources we list provide disaster recovery services in the categories noted below.
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For reference, see the full list of disaster recovery service categories covered in the below local resource list.
NOTICE
These resources are provided solely for the information of individuals using this page. When you go to another website you are subject to its privacy policies. FEMA does not endorse any non-government websites, companies or applications.
Virgin Islands Local Level Referrals
Use the "Search" field to look for categories or types of assistance.
Category | Entity | Type of Assistance | Telephone Number |
Access and Functional Needs and Disabilities | U.S. Virgin Island: Department of Human Services: Disabilities and Vocational Rehabilitation | Division of Disabilities, Vocational and Rehabilitation Services and Residential Services. Training, independent living, employment support, caregiver supports. | St. Thomas: 340-774-0930 St. Croix: 340-772-7122 St. John: 340-776-6334 |
Access and Functional Needs and Disabilities | Virgin Islands: Disability Rights | Legal services, advocacy, general resources, parent resources, events, and the Client Assistance Program (CAP). | St. Croix: 340-772-1200 St. Thomas: 340-776-4303 |
Aging Services | U.S. Virgin Island: Department of Human Services: Senior Citizens Affairs | Residential Services and Senior Citizen Affairs. May provide assistance with mobility, meals, access, counseling, training, respite care, medicines, and limited supplemental services. Directory of senior centers. | St. Thomas: 340-774-5265 St. Croix: 340-772-9811 St. John: 340-776-6334 |
Agricultural Aid | U.S. Virgin Islands Department of Agriculture | Agriculture development, forestry, soil and water conservation, veterinary services, animal health, food production and safety. | St. Thomas: 340-774-5182 St. Croix: 340-778-0997 St. John: 340-776-6274 |
Agricultural Aid | USDA Farm Services Agency | USDA's Farm Service Agency (FSA) provides emergency loans to help producers recover from production and physical losses due to drought, flooding, other natural disasters, or quarantine. | Virgin Islands 352-379-4500 |
Agricultural Aid | USDA Rural Development | USDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas. | Virgin Islands 340-773-9146 |
Animals/Pets | U.S. Virgin Island Animal Rescue | Displays the animals found and needing to be claimed. | Details for each animal contain contact information. |
Animals/Pets | St. Croix Animal Welfare Shelter | Spay and Neuter program, low cost medical, animal control services, animal protection, education, and pet licenses. | 340-778-1650 |
Consumer Services | U.S. Virgin Islands Department of Justice : U.S. Attorney's Office | Department of Justice Action Center: Report crimes, submit complaints, report waste, fraud, abuse, or misconduct, report and identify missing persons. | St. Croix: 340-773-3920 St. Thomas:340-774-5757 |
Consumer Services | U.S. Virgin Islands Department of Licensing and Consumer Affairs | Assisting, educating, and protecting consumers against unfair and deceptive trade practices Online complaint services, business license search, and consumer education. | St. Croix: 340-713-3522 St. Thomas: 340-714-3522 St. John: 340-693-8036 |
Crisis Counseling | United Way of the U.S. Virgin Islands | Information about available programs, provide referrals or counselors to assist with basic needs. | Emergency: 911 340-774-3185 |
Crisis Counseling | Catholic Charities of the Virgin Islands | Offers a wide variety of services to the needy, homeless, and hungry; including family and teen counseling. | Emergency: 911 St. Thomas: 340-777-8518 |
Disaster Specific Information | |||
Disaster Unemployment | U.S. Virgin Islands Department of Labor | When Disaster Unemployment Assistance is activated, the agency will provide disaster information. This assistance provides weekly benefit payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs. | St. Croix: 340-773-1994 St. Thomas: 340-776-3700 |
Essential Needs | U.S. Virgin Islands Department of Health | Provide information about public health programs, and referrals to anyone with health related needs. Programs include Women, Infants, and Children (WIC) Nutrition, Infants and Toddlers Program, and community health services. | St. Croix: 340-718-1311 St. Thomas: 340-774-9000 St. John: 340-776-6400 |
Essential Needs | Catholic Charities of the Virgin Islands | Offers a wide variety of services to the needy, homeless, and hungry; including family and teen counseling. | St. Thomas: 340-777-8518 |
Family and Children Protective Services | U.S. Virgin Islands Department of Human Services: Children, Youth and Families | Individuals concerned with children at risk for abuse and neglect. The Office of Intake and Emergency Services staff is an active member of both the Child Abuse Task Force and the Domestic Violence and Sexual Assault Council within this territory. | Emergency: 911 St. Thomas: 340-774-0930 St. Croix: 340-718-2980 St. John: 340-776-6334 |
Family and Children Protective Services | Child Care Aware of America U.S. Virgin Islands Resources | Child care information and resources. | 800-424-2246 |
Family and Children Protective Services | U.S. Virgin Islands Department of Human Services: Senior Citizens Affairs | Individuals concerned with possible elder abuse, neglect, or exploitation The Office of Intake and Emergency Services staff is an active member of both the Child Abuse Task Force and the Domestic Violence and Sexual Assault Council within this territory. | Emergency: 911 St. Thomas: 340-774-0930 St. Croix: 340-718-2980 St. John: 340-776-6334 |
Financial Assistance | U.S. Small Business Administration Disaster Customer Service Center (SBA) | Low interest mortgages, personal property, and economic injury loans are available to homeowners, renters, and business owners affected by the disaster. | 800-659-2955 TTY: 800-877-8339 |
Housing | U.S. Virgin Island Housing Authority | Home ownership program, resident services, seniors and disabled housing, and utility allowances. | St. Thomas/St. John/St. Croix: 340-778-8442 |
Housing | U.S. Virgin Islands Housing Finance Authority | The Virgin Islands Housing Finance Authority’s (VIHFA) Emergency Housing Program is designed to provide temporary housing for victims of domestic violence, natural disaster, catastrophic incidents and financial hardships. There are a total of nine emergency housing communities in the Territory | St. Thomas: 340-777-4432 St. Croix: 340-772-4432 |
Insurance | U.S. Virgin Islands Banking, Insurance and Financial Regulation | Information about insurance in the Virgin Islands. Consumer Protection, complaints, insurance notifications and press releases. | St. Croix: 340-773-6449 St. Thomas: 340-774-2991 St. John: 340-774-2991 |
Legal Services | Legal Services of the Virgin Islands | Legal information, civil law issues such as Family Law, Domestic Violence, Housing, Elderly and Disabled, and Economic Stability. Provide free civil legal services for those that qualify. | St. Thomas: 340-774-6720 St. Croix: 340-718-2626 |
Roadside Assistance and Road Conditions | U.S. Virgin Island Police Department: Office of Highway Safety | Provide information concerning highway safety. Safety inspections, hazardous materials transportation compliance. | St. Croix: 340-772-3025 |
Roadside Assistance and Road Conditions | Virgin Islands National Park | National Park Conditions, marine and waterways | St. John: 340-776-6201 |
Tax Preparation | U.S. Virgin Islands Department of Finance | Financial Service to the public, administering and overseeing the laws and regulations relating to the financial operations of both federally funded and local funding of the government. | St. Croix: 340-773-1105 St. Thomas: 340-774-4750 |
Tax Preparation | Virgin Islands Bureau of Internal Revenue | Internal revenue tax laws of the Virgin Islands, tax forms, tax ID numbers, tax fraud, and local tax forms. | St. Thomas: 340-715-1040 St. Croix: 340-773-1040 St. John: 340-777-1446 |
Vital Statistics | U.S. Virgin Islands Lieutenant Governor: Recorder of Deeds | Recording all property deeds, mortgages, personal liens, tax liens, and other miscellaneous documents against individuals and property owners. | St. Croix: 340-773-6449 St. Thomas: 340- 774-2991 |
Vital Statistics | U.S. Virgin Island Department of Health: Vital Records | Replacement birth, health, or adoption certificates and other vital records. | St. Croix: 340-718-1311 St. Thomas:340-774-9000 Extension 4685 |
Volunteer | VOLUNTEERS SHOULD NOT SELF-DEPLOY |
Referrals Last Updated: May 2024