New Mexico Wildfires DR-4652 Frequently Asked Questions and Rumor Control

We continue to work with federal, state, local, tribal and community partners to support the ongoing response for the New Mexico Wildfires. This page offers answers to frequently asked questions and rumors about New Mexico Wildfires (DR-4652).

Rumors and Scams

Do your part to the stop the spread of rumors by doing three easy things:

  1. Find trusted sources of information.
  2. Share information from trusted sources.
  3. Discourage others from sharing information from unverified sources.
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Frequently Asked Questions and Rumors

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Rumor: FEMA does not distribute disaster assistance fairly.

Fact:

As an organization that was created to help disaster survivors recover from loss, FEMA stands by the principle of fairness. Everyone is allowed the same opportunity to access our programs, resources and tools. Our programs are provided to everyone, and they are determined solely on the basis of need. In addition, reasonable accommodations are available for people who might need them, including people who are deaf or hard of hearing, or require foreign language interpretation.

Rumor: If there are other family members or roommates living with me, FEMA is not going to give them any help.

Fact:

FEMA is committed to giving each individual survivor all the help for which they are eligible. FEMA evaluates the needs of all eligible survivors on a case-by-case basis. Be sure to tell FEMA about the needs of all members of your household, whether they are related to one another or not. Call the FEMA Helpline at 800-321-3362 if you need to update your application or have questions about the needs of any members of your household.

Rumor: I don't want to apply for help because others had more damage; they need the help more than me.

Fact:

FEMA funding is available to assist all eligible residents who have suffered losses because of the wildfires.

Rumor: I can’t get FEMA help since I have insurance.

Fact:

While FEMA, by law, cannot duplicate insurance benefits, many homeowners find they were underinsured for their losses and should apply to see if they are eligible for disaster assistance.

Rumor: FEMA assistance could affect my Social Security benefits, taxes, food stamps or Medicaid.

Fact:

FEMA assistance does not affect benefits from other federal programs and is not considered taxable income by the IRS.

Rumor: I didn't apply for help because I don't want a loan.

Fact:

FEMA grants do not have to be paid back. The grants may cover expenses for temporary housing, home repairs, replacement of damaged personal property and other disaster-related needs such as medical, dental, funeral or transportation repair or replacement costs not covered by insurance or other programs.

Rumor: I registered with the American Red Cross, so FEMA has my information.

Fact:

Wrong. You must apply to FEMA directly for disaster assistance. New Mexico residents can apply by:

Can I get reimbursed for food lost due to the disaster?

No. Food loss is not covered by FEMA’s Individual and Households Program (IHP). Voluntary Organizations in the disaster area may be able to help you with food needs.

Where can I upload my lodging receipts for Lodging Expenses Reimbursement?

DisasterAssistance.gov account. All documents should include the registration number and DR-4652-NM. Download instructions on how to upload your documents. This information is available in multiple languages.

Applications may also be submitted through standard mail at:
P.O. Box 10055
Attn: FEMA
Hyattsville, MD 20782-8055

Or Fax 1-800-827-8112 (Cover sheet required)

What information do I need to provide to seek reimbursement lodging expenses?

To be considered for Lodging Expenses Reimbursement, eligible applicants must submit verifiable lodging receipts or itemized statements with the following information: The name of the applicant or co-applicant, information for the lodging provider (name, address and phone number), dates of occupancy and the amount of expenses incurred.

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