FEMA develops Interagency Recovery Coordination Case Studies to share stories of recovery solutions and best practices. The case studies highlight challenging scenarios faced during recovery efforts and detail how emergency managers overcame those challenges.
The Town of Paradise employed innovative tactics with state and federal support to empower low-to-moderate income residents to rebuild their homes safely and navigate disaster assistance options after the Camp Fire. Establishing a Building Resiliency Center provided a single place to assist property owners with their rebuilding needs and questions. Direct engagement with impacted residents and a focus on customer service helped overcome challenges and provides an example of trauma-informed disaster assistance at the local level.