Virgin Islands Local Level Referrals

When a disaster occurs, local governments often work together with community leaders and organizations to provide on-the-ground emergency management. You may also reference our national-level referrals list.

Please contact us with questions or corrections.

For reference, the local resources we list provide disaster recovery services in the categories noted below.

For reference, see the full list of disaster recovery service categories covered in the below local resource list.

NOTICE
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Virgin Islands Local Level Referrals

Use the "Search" field to look for categories or types of assistance.

Category	Entity	Type of Assistance	Telephone Number
Access and Functional Needs and Disabilities	U.S. Virgin Island: Department of Human Services: Disabilities and Vocational Rehabilitation	Division of Disabilities, Vocational and Rehabilitation Services and Residential Services. Training, independent living, employment support, caregiver supports.	St. Thomas: 340-774-0930 St. Croix: 340-772-7122 St. John: 340-776-6334
Access and Functional Needs and Disabilities	Virgin Islands: Disability Rights	Legal services, advocacy, general resources, parent resources, events, and the Client Assistance Program (CAP).	St. Croix: 340-772-1200 St. Thomas: 340-776-4303
Aging Services	U.S. Virgin Island: Department of Human Services: Senior Citizens Affairs	Residential Services and Senior Citizen Affairs. May provide assistance with mobility, meals, access, counseling, training, respite care, medicines, and limited supplemental services. Directory of senior centers.	St. Thomas: 340-774-5265 St. Croix: 340-772-9811 St. John: 340-776-6334
Agricultural Aid	U.S. Virgin Islands Department of Agriculture	Agriculture development, forestry, soil and water conservation, veterinary services, animal health, food production and safety.	St. Thomas: 340-774-5182 St. Croix: 340-778-0997 St. John: 340-776-6274
Agricultural Aid	USDA Farm Services Agency	USDA's Farm Service Agency (FSA) provides emergency loans to help producers recover from production and physical losses due to drought, flooding, other natural disasters, or quarantine.	Virgin Islands 352-379-4500
Agricultural Aid	USDA Rural Development	USDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas.	Virgin Islands 340-773-9146
Animals/Pets	U.S. Virgin Island Animal Rescue	Displays the animals found and needing to be claimed.	Details for each animal contain contact information.
Animals/Pets	St. Croix Animal Welfare Shelter	Spay and Neuter program, low cost medical, animal control services, animal protection, education, and pet licenses.	340-778-1650
Consumer Services	U.S. Virgin Islands Department of Justice : U.S. Attorney's Office	Department of Justice Action Center: Report crimes, submit complaints, report waste, fraud, abuse, or misconduct, report and identify missing persons.	St. Croix: 340-773-3920 St. Thomas:340-774-5757
Consumer Services	U.S. Virgin Islands Department of Licensing and Consumer Affairs	Assisting, educating, and protecting consumers against unfair and deceptive trade practices Online complaint services, business license search, and consumer education.	St. Croix: 340-713-3522 St. Thomas: 340-714-3522 St. John: 340-693-8036
Crisis Counseling	United Way of the U.S. Virgin Islands	Information about available programs, provide referrals or counselors to assist with basic needs.	Emergency: 911 340-774-3185
Crisis Counseling	Catholic Charities of the Virgin Islands	Offers a wide variety of services to the needy, homeless, and hungry; including family and teen counseling.	Emergency: 911 St. Thomas: 340-777-8518
Disaster Specific Information
Disaster Unemployment	U.S. Virgin Islands Department of Labor	When Disaster Unemployment Assistance is activated, the agency will provide disaster information. This assistance provides weekly beneﬁt payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs.	St. Croix: 340-773-1994 St. Thomas: 340-776-3700
Essential Needs	U.S. Virgin Islands Department of Health	Provide information about public health programs, and referrals to anyone with health related needs. Programs include Women, Infants, and Children (WIC) Nutrition, Infants and Toddlers Program, and community health services.	St. Croix: 340-718-1311 St. Thomas: 340-774-9000 St. John: 340-776-6400
Essential Needs	Catholic Charities of the Virgin Islands	Offers a wide variety of services to the needy, homeless, and hungry; including family and teen counseling.	St. Thomas: 340-777-8518
Family and Children Protective Services	U.S. Virgin Islands Department of Human Services: Children, Youth and Families	Individuals concerned with children at risk for abuse and neglect. The Office of Intake and Emergency Services staff is an active member of both the Child Abuse Task Force and the Domestic Violence and Sexual Assault Council within this territory.	Emergency: 911 St. Thomas: 340-774-0930 St. Croix: 340-718-2980 St. John: 340-776-6334
Family and Children Protective Services	Child Care Aware of America U.S. Virgin Islands Resources	Child care information and resources.	800-424-2246
Family and Children Protective Services	U.S. Virgin Islands Department of Human Services: Senior Citizens Affairs	Individuals concerned with possible elder abuse, neglect, or exploitation The Office of Intake and Emergency Services staff is an active member of both the Child Abuse Task Force and the Domestic Violence and Sexual Assault Council within this territory.	Emergency: 911 St. Thomas: 340-774-0930 St. Croix: 340-718-2980 St. John: 340-776-6334
Financial Assistance	U.S. Small Business Administration Disaster Customer Service Center (SBA)	Low interest mortgages, personal property, and economic injury loans are available to homeowners, renters, and business owners affected by the disaster.	800-659-2955 TTY: 800-877-8339
Housing	U.S. Virgin Island Housing Authority	Home ownership program, resident services, seniors and disabled housing, and utility allowances.	St. Thomas/St. John/St. Croix: 340-778-8442
Housing	U.S. Virgin Islands Housing Finance Authority	The Virgin Islands Housing Finance Authority’s (VIHFA) Emergency Housing Program is designed to provide temporary housing for victims of domestic violence, natural disaster, catastrophic incidents and financial hardships. There are a total of nine emergency housing communities in the Territory	St. Thomas: 340-777-4432 St. Croix: 340-772-4432
Insurance	U.S. Virgin Islands Banking, Insurance and Financial Regulation	Information about insurance in the Virgin Islands. Consumer Protection, complaints, insurance notifications and press releases.	St. Croix: 340-773-6449 St. Thomas: 340-774-2991 St. John: 340-774-2991
Legal Services	Legal Services of the Virgin Islands	Legal information, civil law issues such as Family Law, Domestic Violence, Housing, Elderly and Disabled, and Economic Stability. Provide free civil legal services for those that qualify.	St. Thomas: 340-774-6720 St. Croix: 340-718-2626
Roadside Assistance and Road Conditions	U.S. Virgin Island Police Department: Office of Highway Safety	Provide information concerning highway safety. Safety inspections, hazardous materials transportation compliance.	St. Croix: 340-772-3025
Roadside Assistance and Road Conditions	Virgin Islands National Park	National Park Conditions, marine and waterways	St. John: 340-776-6201
Tax Preparation	U.S. Virgin Islands Department of Finance	Financial Service to the public, administering and overseeing the laws and regulations relating to the financial operations of both federally funded and local funding of the government.	St. Croix: 340-773-1105 St. Thomas: 340-774-4750
Tax Preparation	Virgin Islands Bureau of Internal Revenue	Internal revenue tax laws of the Virgin Islands, tax forms, tax ID numbers, tax fraud, and local tax forms.	St. Thomas: 340-715-1040 St. Croix: 340-773-1040 St. John: 340-777-1446
Vital Statistics	U.S. Virgin Islands Lieutenant Governor: Recorder of Deeds	Recording all property deeds, mortgages, personal liens, tax liens, and other miscellaneous documents against individuals and property owners.	St. Croix: 340-773-6449 St. Thomas: 340- 774-2991
Vital Statistics	U.S. Virgin Island Department of Health: Vital Records	Replacement birth, health, or adoption certificates and other vital records.	St. Croix: 340-718-1311 St. Thomas:340-774-9000 Extension 4685
Volunteer	VOLUNTEERS SHOULD NOT SELF-DEPLOY

Referrals Last Updated: May 2024

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