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Virginia State and Local Level Referrals
When a disaster occurs, local governments often work together with community leaders and organizations to provide on-the-ground emergency management. You may also reference our national-level referrals list.
Please contact us with questions or corrections.
For reference, the local resources we list provide disaster recovery services in the categories noted below.
For reference, see the full list of disaster recovery service categories covered in the below local resource list.
NOTICE
These resources are provided solely for the information of individuals using this page. When you go to another website you are subject to its privacy policies. FEMA does not endorse any non-government websites, companies or applications.
Virginia State and Local Level Referrals
Use the "Search" field to look for categories or types of assistance.
| Category | Entity | Type of Assistance | Telephone Number |
| Access and Functional Needs and Disabilities | Virginia Department for the Deaf and Hard of Hearing | The Virginia Department for the Deaf and Hard of Hearing (VDDHH) works to reduce the communication barriers between persons who are deaf or hard of hearing and those who are hearing, including family members, service providers, and the general public. | 804-662-9502 800-552-7917 |
| Access and Functional Needs and Disabilities | Virginia Department for the Blind and Vision Impaired | The Department for the Blind and Vision Impaired (DBVI) provides an array of specialized services to blind Virginians of all ages to assist them in attaining the skills, confidence and positive outlook that are critical to independence. Resources for assistive technology, education, mobility services, reading services, rehabilitation and independent living. | 800-622-2155 804-371-3151 Online "Apply for Services" form |
| Access and Functional Needs and Disabilities | Disability Navigator | Virginia navigator website to search for local programs, tips, and answers for topics such as healthcare, caregiving, community, housing, financial, and legal. | 804-525-7728 866-393-0957 |
| Aging Services | Virginia Office for Aging Services | The Virginia Division for the Aging fosters the independence and well-being of older Virginians and supports their caregivers through leadership, advocacy and oversight of state and community programs, and guides the Commonwealth in preparing for an aging population. Information includes community support, caregiving, health and wellness, planning and legal services. | 804-662-9333 800-552-3402 7-1-1 relay |
| Aging Services | Senior Navigator Virginia | Virginia navigator website to search for local programs, tips, and answers for topics such as healthcare, caregiving, community, housing, financial, and legal. | 804-525-7728 866-393-0957 |
| Agricultural Aid | Virginia USDA Rural Development | Rural Development offers loans, grants and loan guarantees to help create jobs and support economic development and essential services such as housing, health care, first responder services and equipment, and water, electric and communications infrastructure. | 804-287-1550 TDD 804-287-1753 |
| Agricultural Aid | Virginia Department of Agriculture and Consumer Services | The Virginia Department of Agriculture and Consumer Services (VDACS) promotes the economic growth and development of Virginia agriculture, provides consumer protection and encourages environmental stewardship. Information on food safety, credit services, charitable regulation, and other regulatory programs. | 804-786-3501 |
| Animals/Pets | Virginia State Animal Response Team | The Virginia State Animal Response Team (VASART) was created through a private-public partnership to serve as a unifying network of organizations, businesses, federal and state government agencies, and individuals that supports the prevention, preparedness, response, and recovery for emergencies affecting animals. | 804-346-2611 Online contact form |
| Consumer Services | Attorney General of Virginia Consumer Protection | The Office of the Attorney General is the Commonwealth's law firm. Information about filing complaints, complaint topics, and consumer information. | 800-552-9963 804-786-2042 Online complaint forms |
| Consumer Services | Virginia Department of Agriculture and Consumer Services | The Virginia Department of Agriculture and Consumer Services (VDACS) promotes the economic growth and development of Virginia agriculture, provides consumer protection and encourages environmental stewardship. Information on food safety, credit services, charitable regulation, and other regulatory programs. | 804-786-3501 |
| Contractors | Virginia Board for Contractors | Online license search, disciplinary action search, online complaint form available. | Licensing Section: 804-367-8511 Online Complaint form |
| Contractors | A Virginia Contractors license is required for work valued at $1,000 or more. | ||
| Crisis Counseling | Bristol Crisis Center | Non Profit agency providing support for community including Crisis Hotline, Sexual Assault Victim Adocacy, Education and Outreach, Suicide Prevention, & Mental Health first aid. Serving Bristol, Virginia and surrounding areas. | Emergency: 911 800-273-8255 276-466-2218 |
| Crisis Counseling | Madison House Adult and Emergency Services | HELP Line is an anonymous, confidential telephone service serving the students of the University of Virginia (UVA) and Albemarle County. It is a student-run and student-operated program, staffed entirely by volunteers. Volunteers provide callers with a confidential, empathetic, non-judgmental listener with whom to discuss any issues. | Emergency: 911 434-295-8255 434-977-7051 |
| Crisis Counseling | I Need A Lighthouse Suicide Prevention | Serving the Hampton Roads area. Suicide education awareness, warning signs, resources, and support for grieving families. | Emergency: 911 Crisis Hotlines: 800-273-8255 757-627-5433 Online contact form Facebook connect |
| Crisis Counseling | Danville-Pittsylvania Community Services | Community Services Board that provides mental health, intellectual disability, substance abuse, and prevention services. Serving City of Danville and Pittsylvania County. | Emergency: 911 24 hour emergency service: 434-793-4922 General: 434-799-0456 |
| Crisis Counseling | Action in Community through Service | Service Prince William County. Confidential free crisis listening hotline, Information and referrals. Crisis intervention and support for trauma, suicide, sexual assault, domestic violence, and substance abuse | Emergency: 911 24 hour hotline: 703-368-4141 |
| Crisis Counseling | New River Valley Community Services | Serving Montgomery, Floyd, Giles, Pulaski counties, and the City of Radford (including Virginia Tech and Radford University). Volunteers provide suicide and crisis intervention, empathy and support, mental health and substance abuse information and referrals. | Emergency: 911 Crisis: 540-961-8400 All other 540-961-8300 online contact form |
| Crisis Counseling | Dominion Behavioral Health Services: Loudoun County | Dominion Center for Behavioral Health Services (DCBHS) is partnered with Grafton Integrated Health Network. Includes support and treatment for abusive relationships, anger management, child behavioral problems, medical and thought disorders, depression, domestic violence, panic attacks, medication management, stress management, substance abuse, addictions, trauma and assault, and many other concerns. | Emergency: 911 703-348-0030 online contact form |
| Crisis Counseling | Dominion Behavioral Health Services: Chesterfield | Outpatient mental health and psychological services, including Individual, Family and Group Counseling; Psychological, Neuropsychological, and Educational Testing; Psychiatric Evaluation and Medication Management, School & Forensic Consultation. | Emergency: 911 Richmond: 804-794-4482 Midlothian: 804-639-1136 |
| Crisis Counseling | Dominion Behavioral Healthcare: Richmond | Serviing Richmond, Mechanicsville, and Short Pump. Outpatient mental health treatment, counseling and therapy, and comprehensive services for individual, family, marital/couple and group therapy. | Emergency: 911 804-270-1124 |
| Disaster Specific Information | TBD | ||
| Disaster Unemployment Assistance | Virginia Employment Commission | When Disaster Unemployment Assistance is activated, the agency will provide disaster information. This assistance provides weekly benefit payments to those out of work due to the disaster, including self-employed persons, farm and ranch owners, and others not covered under regular unemployment insurance programs. | 866-832-2363 TTY 7-1-1 Online Claims form |
| Environment | Virginia Department of Environmental Quality | DEQ administers state and federal laws and regulations for air quality, water quality, pollution reports, environmental activities, Chesapeake Bay Preservation Act, and land protection. | 804-698-4000 800-592-5482 Online Pollution Report |
| Essential Needs | Virginia Department of Social Services | Information on assistance and benefits including food assistance, the Supplemental Nutrition Assistance Program (SNAP) formerly known as food stamp, child support assistance, energy assistance, Temporary Aid to Needy Families (TANF), medical assistance, and general relief. | General: 804-726-7000 SNAP Hotline: 800-552-3431 Online listing by location |
| Essential Needs | Virginia Department of Health (Women, Infants, and Children) | Women, Infants and Children (WIC) is a supplemental nutrition program for pregnant women, breastfeeding women, women who had a baby within the last six months, infants, and children under the age of five. | 877-835-5942 WIC Applicants: 888-942-3663 |
| Essential Needs | 2-1-1 Connects Virginia | Statewide network of regional call centers whose mission is to provide easy access to health and human services available throughout Virginia. Search for emergency food assistance such as food pantry, soup kitchen or other hunger-relief partner with online locator by zip code or address. Volunteer and donation opportunities available. | 211 Live Chat available |
| Essential Needs | Action in Community through Service | Service Prince William County. ACTS provides assistance for utility bills, food, emergency shelter, domestic violence, sexual assault and suicide. Confidential helpline. | 703-368-4141 |
| Essential Needs | Feed More Central Virginia Food Bank | Serves Central Virginia. Online application for Hunger Hotline, and program information for food assistance such as Meals on Wheels, Commodity Supplemental Food Program (CSFP) for seniors, and The Emergency Food Assistance Program (TEFAP). Volunteer and donation opportunities available. | Hunger Hotline: 804-521-2500 Hunger Hotline Online application Online search Directory |
| Essential Needs | Capital Area Food Bank | Search for emergency food assistance such as food pantry, soup kitchen or other hunger-relief partner with online locator by zip code. Assistance to apply for SNAP (Supplemental Nutrition Assistance Program). | Hunger Lifeline: 202-644-9807 DC: 202-644-9800 VA: 571-482-4770 |
| Essential Needs | Blue Ridge Area Food Bank | Search for emergency food assistance such as food pantry, soup kitchen or other hunger-relief partner with online locator by agency, address, county, or zip code. Outreach programs, additional referrals and information. | Verona: 540-248-3663 Charlottesville: 434-296-3663 Lynchburg:434-845-4099 Winchester: 540-665-0770 Online Pantry locator |
| Essential Needs | Virginia Peninsula Foodbank | Serving cities of Hampton, Newport News, Poquoson and Williamsburg, and the Counties of Gloucester, James City, Mathews, Surry, and York. Information about the Culinary Training program, Kids Café, Backpack Program, Mobile Pantry, SHARE discount food packages, summer food programs. | 757-596-7188 |
| Essential Needs | Foodbank of Southeastern Virginia and the Eastern Shore | Search for emergency food assistance such as food pantry, soup kitchen or other hunger-relief partner with online locator by zip code. Information about community resources and assistance to apply for SNAP (Supplemental Nutrition Assistance Program). | 757-627-6599 877-486-4379 Online directory |
| Family & Protective Services | Virginia Department of Social Services: Child Protective Services | Individuals concerned with children at risk for abuse, and neglect. The Child Protective Services (CPS) Hotline operates 24/7, and is staffed by trained Protective Service Hotline Specialists. Online listing for local departments of social services. | Emergency: 911 800-552-7096 804-786-8536 |
| Family & Protective Services | Virginia Department of Social Services: Adult Protective Services | Individuals concerned with possible elder abuse, neglect, or exploitation. APS investigates reports of abuse, neglect, and exploitation of adults 60 years of age or older and incapacitated adults age 18 or older. Services can be arranged to protect the adult. Online listing for local departments of social services. | Emergency: 911 888-832-3858 |
| Family & Protective Services | Domestic Violence Hotline | Serves Greater Prince William Area, which includes the Cities of Manassas and Manassas Park. Staff and volunteers are specifically trained to offer support, provide information, and help with immediate safety planning. Domestic violence services, safehouse, and court advocacy. | Emergency: 911 703-221-4951 |
| Financial Assistance | Virginia Department of Social Services: Assistance | Information about the Temporary Assistance for Needy Families (TANF) program, which provides eligible families with a monthly cash payment to meet their basic needs. Information on other services such as job skills training, work experience, job readiness, child care assistance, and transportation. | 804-726-7385 Common Helpline: 855-635-4370 Online Application |
| Financial Assistance | Action in Community through Service | Service Prince William County. ACTS Emergency Assistance to help with food, utility bills, and other basic needs. Confidential helpline. | 703-368-4141 |
| Financial Assistance | Northern Virginia Family Service | NVFS offers a wide range of services, from emergency food and shelter to health care access to job training. Search for services with online locator by program or county. Program availability varies by county | 571-748-2500 Online Search Directory |
| Financial Assistance | U.S. Small Business Administration Disaster Customer Service Center (SBA) | Low interest mortgages, personal property, and economic injury loans are available to homeowners, renters, and business owners affected by the disaster. | 800-659-2955 TTY: 800-877-8339 |
| Fraud | Attorney General of Virginia Consumer Protection | The Office of the Attorney General is the Commonwealth's law firm. Information about filing complaints, complaint topics, and consumer information. | 800-552-9963 804-786-2042 Online complaint form |
| Health Care Services | Cover Virginia (Health Insurance Programs) | Information on FAMIS, Virginia's health insurance, insurance for children (CHIPS). FAMIS Plus, FAMIS MOMS, Medicaid | 855-242-8282 Online application |
| Health Care Services | Department of Medical Assistance Services - Virginia's Medicaid Program | Information on medical assistance programs in Virginia. Application for Medical Assistance, and will be screened for all possible programs based on age, income, financial resources, and other information. | Enrollment: 855-242-8282 TDD: 888-221-1590 Online application |
| Housing | SocialServe: Virginia Rental listing | Socialserve.com is a non-profit organization that assist tenants and agencies in finding affordable housing free of charge. Trained, bilingual call center specialists to find available housing. Online housing search available. | 877-428-8844 Online form |
| Housing | Virginia Housing and Urban Development | Information about HUD rental programs, including Housing Choice (Section 8) Vouchers in Virginia. | 800-955-2232 202-708-1112 |
| Housing | Virginia USDA: Rural Development | USDA Rural Development provides low interest mortgages, guaranteed mortgages, 1% interest mortgages for seniors, loans for repairs and mortgage payment assistance for families living in rural areas. | 800-414-1226 804-287-1550 |
| Insurance | Virginia Bureau of Insurance: State Corporation Commission | Insurance regulatory mission. Complaint assistance, online services, consumer guides, consumer education, and information for seniors. | 804-371-9967 800-522-7945 Online complaint form |
| Legal Services | Virginia Legal Aid Society | Provides free civil legal services to eligible low-income residents in 20 counties and six cities in Central, Southside, and Western Tidewater Virginia. Information, advice, and representation in such areas as housing, healthcare, income and benefits, family issues, consumer, and education. The online application speeds up the application process by providing a LawLine priority code. | Lawline: 866-534-5243 Online application |
| Legal Services | Legal Services of Northern Virginia | Serves low income populations throughout Northern Virginia. Services for civil legal matters such as consumer law, elder law, family law, housing law, public benefits, child advocacy, veterans law and other civil law. | 703-778-6800 866-534-5243 Online application |
| Legal Services | Central Virginia Legal Aid Society | Central Virginia Legal Aid Society (CVLAS) provides free civil (non-criminal) legal assistance to low income people who live in, or have legal problems arising in, the cities of Richmond, Petersburg, Hopewell, Colonial Heights and Charlottesville; and the counties of Albemarle, Charles City, Chesterfield, Dinwiddie, Fluvanna, Goochland, Greene, Hanover, Henrico, Louisa, Nelson, New Kent, Powhatan, Prince George and Surry. | Charlottesville: 800-390-9982 Richmond: 804-648-1012 Petersburg: 800-868-1012 804-862-1100 Online application |
| Legal Services | Blue Ridge Legal Services | Provides free legal assistance in civil matters to low-income residents of the Shenandoah Valley and Roanoke Valley. Assistance with family law, housing and consumer disputes, debts and bankruptcy, government benefits, healthcare access, and senior issues. | Harrisonburg: 540-433-1830 Winchester: 540-662-5021 Lexington: 540-463-7334 Roanoke: 540-344-2080 |
| Legal Services | Southwest Virginia Legal Aid Society | Provides free legal assistance in civil matters to low-income families in Bland, Buchanan, Carroll, Dickenson, Floyd, Giles, Grayson, Lee, Montgomery, Pulaski, Russell, Scott, Smyth, Tazewell, Washington, Wise and Wythe Counties, and the cities of Bristol, Galax, Radford and Norton. | 888-201-2772 Online application |
| Roadside Assistance | Virginia 511 Traffic Information | Online traffic information map, traffic alerts, weather and road conditions. | 5-1-1 Emergency: 911 Report hazards: 800-367-7623 Online contact Mobile app available |
| Tax Preparation | Virginia Tax | Information on state taxes for individuals and businesses. Online services, forms, and resources. | Individuals: 804-367-8031 Business: 804-367-8037 |
| Veterans Services | Virginia Department of Veteran's Services | Connection to federal and state veteran benefits, family support, and quality veterans care. | 804-786-0286 Crisis Hotline: 800-273-8255 |
| Vital Statistics | Virginia Department of Health: Division of Vital Records | Replacement birth, death, marriage, and divorce certificates and other vital document services. Vital Records are available to immediate family members only- mother, father, husband, wife, child, brother, sister and grandparents with valid ID. | General Information 804-662-6200 |
| Vital Statistics | Virginia Department of Motor Vehicles | Online services to replace drivers license, registration, and vehicle titles. Online locator for customer service centers. | 804-497-7100 TTY: 800-272-9268 |
| Volunteer | Virginia Service | Volunteer opportunities available and locations of Volunteer Centers. Information about Americorps & National Service, Community Support, Volunteering and Community Service. | 800-638-3839 804-726-7065 |
| Volunteer | VOLUNTEERS SHOULD NOT SELF-DEPLOY |
Referrals Last Updated: May 2024