FEMA MAY CONTACT YOU BY PHONE: WHAT TO EXPECT
[https://www.fema.gov/fact-sheet/fema-may-contact-you-phone-what-expect]


Release Date: 
12月 13, 2022 

If you receive a phone call from FEMA, don’t share your personal
information unless you are sure the person you are talking to is a
legitimate FEMA representative.

 	*
After you apply for disaster assistance, FEMA may call you to obtain,
verify or share information.

 	*
Many of these calls are conducted using an auto dialer, which means
applicants will often hear a recorded message that will not request
personal information but will encourage them to call the FEMA
Helpline.

 	*
When an applicant calls the Helpline to speak with a FEMA
representative, they may be asked to share personal information to
verify identity.

	*
FEMA inspectors may also call applicants to schedule a meeting at the
address where the damage was reported to obtain additional
information.

 	*
Inspectors may call from an unfamiliar area code.

	*
IF YOU RECEIVE A CALL FROM SOMEONE STATING THEY ARE A FEMA
REPRESENTATIVE, BUT YOU ARE SKEPTICAL, DO NOT GIVE OUT ANY
INFORMATION. CALL 1-800-621-3362 TO VERIFY THE CALL IS LEGITIMATE. 

 	*
Press 1 for English, 2 for Spanish and 3 for all other languages.
People who use a relay service such as video relay service (VRS),
captioned telephone service or others, provide FEMA the number for
that service.

 	*
Phone lines operate from 7 a.m. to 2 a.m. seven days a week.

 	*
If you suspect fraud, call FEMA’s toll-free Disaster Fraud Hotline
at 1-866-720-5721 or email disaster@leo.gov