HOW TO REPLACE LOST DOCUMENTS IN NORTH CAROLINA
[https://www.fema.gov/press-release/20241009/how-replace-lost-documents-north-carolina]


Release Date: 
October 9, 2024 

RALEIGH NC - When applying for FEMA assistance after Tropical Storm
Helene, North Carolinians may need to provide proof of identity,
residence and other documentation. Here are some steps to help you
replace important documents that were lost or damaged in the storm.

INSURANCE POLICY INFORMATION: Call your insurance company or agent and
ask for a copy of your policy, including the Declaration Page. 

BIRTH AND DEATH CERTIFICATES, MARRIAGE AND DIVORCE DOCUMENTS: Order
certificates online: NCDHHS: DPH: NC Vital Records: Order a
Certificate
[https://vitalrecords.nc.gov/order.htm#:~:text=Marriage%20and%20Divorce%20certificates%20pages.%20Check%20our%20processing%20dates%20page]

DRIVER LICENSES: If your driver license has been lost or damaged, you
may apply for a replacement at any driver license office. Standard
licenses may also be replaced online: Official NCDMV: License Renewal
& Replacement (ncdot.gov)
[https://www.ncdot.gov/dmv/license-id/renewal-replacement/Pages/default.aspx].
If there is a change of address, North Carolina driver license or ID
card holders have 30 days to update their address on the credential.

SOCIAL SECURITY CARDS: Replace Social Security card | SSA
[https://www.ssa.gov/number-card/replace-card]. You may be able to do
this online, or you can fill out an application for
a Social Security card and bring it to your local office along with
unexpired identification. Documents must be original or have a
signature, stamp, or raised seal from the issuing agency, no
photocopies.

MEDICARE CARDS: To replace your card, call Medicare
at 800-633-4227(TTY 877-486-2048), visit your local Social Security
office, request a new card through you online account with Social
Security or visit MyMedicare.gov [http://www.mymedicare.gov/].

GREEN CARD: Go to uscis.gov [http://www.uscis.gov/] and complete
the Form I-90 application to replace a permanent resident card, and
file it online or by mail. Replace Your Green Card | USCIS
[https://www.uscis.gov/green-card/after-we-grant-your-green-card/replace-your-green-card].

PASSPORTS: How to Report a Passport Lost or Stolen (state.gov)
[https://travel.state.gov/content/travel/en/passports/have-passport/lost-stolen.html].

FEDERAL TAX RETURNS: About Form 4506, Request for Copy of Tax Return.
[https://www.irs.gov/forms-pubs/about-form-4506]

MILITARY RECORDS: Request Military Service Records | National
Archives [https://www.archives.gov/veterans/military-service-records].

For the latest information about North Carolina’s recovery, visit
fema.gov/disaster/4827 [http://www.fema.gov/disaster/4827]. Follow
FEMA on X at x.com/femaregion4 [https://x.com/femaregion4] or on
Facebook at facebook.com/fema [https://facebook.com/fema].