HERMIT’S PEAK/CALF CANYON CLAIMS OFFICES AND HELPLINE CLOSED MONDAY
IN OBSERVANCE OF MEMORIAL DAY
[https://www.fema.gov/press-release/20240522/hermits-peakcalf-canyon-claims-offices-and-helpline-closed-monday-observance]


Release Date: 
May 22, 2024 

SANTA FE, N.M. — The Hermit’s Peak/Calf Canyon Claims Offices in
Mora, Las Vegas and Santa Fe will be closed on Monday, May 27, in
observance of Memorial Day.

The Claims Office Helpline will also be observing Memorial Day next
Monday.  Please leave a voice message at (505) 995-7133 and your call
will be returned during normal business hours on Tuesday, May 28. 

The Hermit’s Peak/Calf Canyon Claims Office is committed to meeting
the needs of people impacted by the Hermit’s Peak/Calf Canyon Fire
and subsequent flooding by providing full compensation available under
the law as expeditiously as possible. As of May 21, the Claims Office
has paid out 3,639 claims for $654.2 million. FEMA is only permitted
to pay claims that have a signed Proof of Loss form and supporting
documentation.

Anyone impacted by the Hermit’s Peak/Calf Canyon Fire and subsequent
flooding is encouraged to visit any one of our three Claims Offices
during normal business hours. The Mora and Las Vegas offices are open
Monday, Wednesday and Thursday from 7:30 a.m. to 5 p.m.; Tuesday from
7:30 a.m. to 7:30 p.m. The Santa Fe office is open Monday thru
Thursday from 7:30 a.m. to 5 p.m. Visit
fema.gov/disaster/current/hermits-peak/contact-us
[https://www.fema.gov/disaster/current/hermits-peak/contact-us] for
locations. 

 

For information and updates regarding the Claims Office, please visit
the Hermit’s Peak/Calf Canyon Claims Office website at
fema.gov/hermits-peak
[https://www.fema.gov/disaster/current/hermits-peak]. For information
in Spanish, visit fema.gov/es/hermits-peak
[https://www.fema.gov/es/disaster/current/hermits-peak]. You can also
follow our Facebook page and turn notifications on to stay up to date
about the claims process, upcoming deadlines and other program
announcements at facebook.com/HermitsPeakCalfCanyonClaimsOffice
[https://www.facebook.com/HermitsPeakCalfCanyonClaimsOffice].