READ YOUR ELIGIBILITY LETTER CAREFULLY
[https://www.fema.gov/press-release/20240607/read-your-eligibility-letter-carefully]


Release Date: 
juin 7, 2024 

If you live in Boone, Cabell, Fayette, Kanawha, Lincoln, Marshall,
Nicholas, Ohio, Putnam, Wayne and Wetzel counties and were impacted by
the early April 2024 storms, tornadoes and floods, read your FEMA
eligibility decision letter carefully. If you have questions, visit a
Disaster Recovery Center so we can help you with your next steps.

Visiting a Disaster Recovery Center (DRC) allows you to get
personalized, one-on-one help from a FEMA team member. Visit the EMA
DRC Locator [https://egateway.fema.gov/ESF6/DRCLocator] page to find
your nearest DRC.

If you can’t get to a DRC, call the Disaster Assistance Helpline
at 800-621-3362 to speak with a FEMA staffer. If you use a relay
service, such as video relay (VRS), captioned telephone or other
service, give FEMA the number for that service. 

An eligibility letter explains your application status and what you
can do next. It is important to read the letter fully and carefully
because it will include the amount of assistance FEMA may provide to
you and information on the appropriate use of these funds. 

It will also state if you need to submit additional information or
supporting documentation for FEMA to continue to process your
application. Examples of missing documentation may include:

	* Proof of insurance. If you have flood insurance, you must provide
a copy of your insurance settlement approval or denial letter to FEMA.
If your insurance settlement is insufficient to meet your
disaster-related needs, you may be eligible for federal assistance.
FEMA cannot duplicate flood, homeowner or renter insurance benefits
but may provide assistance for what your policy does not cover.

	* Proof of occupancy. Documents that prove the damaged home or
rental was your primary residence at the time of the disaster. These
can include:

	* Utility Bills
	* Other Bills
	* Employer’s Documents
	* Lease/Housing Agreement
	* Landlord (LL) Letter
	* Rent Receipts
	* Bank Statements and image of the cancelled rent check
	* Public Official’s Letter
	* Identification Cards
	* Social Service Organization Documents
	* Local School Documents
	* Federal or State Benefit Documents
	* Motor Vehicle Registration
	* Affidavit of Residency or Other Court Documentation
	* Mobile Home Park Documents

	* PROOF OF OWNERSHIP. Provide mortgage or insurance documents, tax
receipts, a deed. If you don’t have a deed handy, contact your city
about obtaining a copy.

For more information on West Virginia’s disaster recovery, visit emd.wv.gov,
[https://emd.wv.gov/Pages/default.aspx] West Virginia Emergency Management
[https://www.facebook.com/WVEMD] Division Facebook page,
[https://www.facebook.com/WVEMD] www.fema.gov/disaster/4783
[https://www.fema.gov/disaster/4783] and www.facebook.com/FEMA.
[https://www.facebook.com/FEMA]

###

_FEMA’s mission is helping people before, during, and after
disasters. FEMA Region 3’s jurisdiction includes Delaware, the
District of Columbia, Maryland, Pennsylvania, Virginia and West
Virginia._

_Follow us on X at __x.com/FEMAregion3_ [https://x.com/FEMAregion3]_
and on LinkedIn at __linkedin.com/company/femaregion3_
[http://www.linkedin.com/company/femaregion3]

_Disaster recovery assistance is available without regard to race,
color, religion, nationality, sex, age, disability, English
proficiency, or economic status. If you or someone you know has been
discriminated against, call FEMA toll-free at 833-285-7448. If you use
a relay service, such as video relay service (VRS), captioned
telephone service or others, give FEMA the number for that service.
Multilingual operators are available (press 2 for Spanish and 3 for
other languages)._