FACT SHEET: DISASTER CASE MANAGEMENT PROGRAM
[https://www.fema.gov/press-release/20230502/fact-sheet-disaster-case-management-program]


Release Date: 
Février 12, 2019 

Disaster Case Management is fully funded by FEMA, managed by North
Carolina Emergency Management and implemented by Endeavors for the
first six months. The program involves a partnership between a case
manager and a disaster survivor to develop and carry out the
survivor’s long-term recovery plan. The services, provided through a
grant from FEMA, are available to anyone impacted by Hurricane
Florence.

This partnership gives the survivor a single point of contact to help
develop:

An assessment of verified disaster-caused unmet needs

A plan that outlines the steps necessary to achieve recovery

Identification of available resources

 

The case manager will:

Monitor the survivor’s progress toward goals

Provide client advocacy, when necessary

Long-term unmet needs may include financial, physical, emotional or
spiritual well-being, as well as referrals for materials and/or
manpower to provide support to survivors in their recovery. The case
manager helps households return to a state of independence.
Individuals who may have suffered losses not covered by state or local
government programs, as well as those whose homes were damaged by the
storm, may benefit from the case management services.

North Carolina requested that FEMA approve the program for use in the
counties affected by the flooding that followed Hurricane Florence.

The grant can provide direct case management services for up to 24
months. The state has contracted with experienced case managers who
will work in conjunction with faith-based and volunteer organizations
to help meet survivors’ unmet needs.

People who had damage and losses associated with Hurricane Florence
and its aftermath had until Dec. 19, 2018 to register with FEMA for
disaster assistance.

Survivors can contact the Disaster Case Management service provider
through email at: DCMNC@Endeavors.org
[https://edit.fema.gov/DCMNC@Endeavors.org] or by calling one of the
two offices depending on where they live:

Residents of Anson, Bladen, Brunswick, Chatham, Columbus, Cumberland,
Durham, Guilford, Harnett, Hoke, Johnston, Lee, Moore, New Hanover,
Orange, Richmond, Robeson, Sampson, Scotland and Union counties should
call the Fayetteville office at (910) 672-6175.

Residents of Beaufort, Carteret, Craven, Duplin, Greene, Hyde, Jones,
Lenoir, Onslow, Pamlico, Pender, Pitt, Wayne, and Wilson counties
should call the Jacksonville office at (910) 378-4913.

 

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